How altHR Enables Infinite Future Opportunities With Fintech Firm Trisilco IT
The future is digital, and this has become particularly apparent in the human resources industry in recent years. However, there are certainly challenges to the process of digital transformation, including the adjustment period, adapting to a new way of working, and other cultural changes.
Here at altHR, we believe that these challenges are a part of the process, and can be mitigated and overcome by using the right digital tools and services. Naturally, apps like CelcomDigi’s super app, altHR, have become absolute essentials for businesses of all sizes in Malaysia.
Still need convincing? We’ve curated some of our most powerful customer stories to showcase how altHR supports customers, regardless of industry or company size.
70%
Monthly man-hours saved on HR processing
RM26,000
Annual savings after switching to altHR
85%
Increase in efficiency
The Customer:
Trisilco IT
Established in 1994,Trisilco IT is a fintech firm that specialises in helping companies in the banking financial services and insurance industry in their digital transformation journey.
Solutions include business process digitalisation, decision automation, data analytics, compliance regulatory services, and consultancy.
The Problem
Like many organisations in Malaysia, a significant problem stemmed from manual, paper-based processes, leading to inefficiencies and delayed administrative operations.
This led to issues for the company’s small HR department, who were unable to manage the high volume of tasks, while employee information was often not up to date. Additionally, the manual management of claims caused delays and obstacles, including lost receipts, delayed processing, and more.
Key leaders looked for two key elements in their search for a solution:
Easy-to-use UX/UI
In order to enable employees to fully get the most out of the system, Trisilco IT searched for a solution that was easy and intuitive to use and understand.
Automated processes
To ensure the reduction of the problems stated above, a requirement was for the solution to simplify and automate these processes
The Solution
altHR was created with a mission: to empower businesses in Malaysia through digitalisation.
By leveraging off the altHR team, along with the available resources (including the altHR Resources blog and altHR Library), Trisilco IT’s workforce management and HR operations were seamlessly digitalised.
Thanks to the easy availability of the altHR app on the App Store and Google Play Store (and even on Huawei devices), adoption of the system by employees at the Group was seamless and swift
Hybrid work setups
Remote workers are better managed thanks to the Rostering module, which has been seamlessly integrated into WFH and hybrid setups
Streamlined processes for expenses, claims, other processes
It is now much faster and easier for staff to apply for claims, leave, and other processes.
The Outcome
After digitalising their workforce management with altHR, Trisilco IT’s operations are now future-proof and digitally resilient, allowing employers and employees to focus on what matters most.
With its comprehensive suite of features, altHR has proven that powerful does not need to be complicated. Simply put: you don’t have to be an HR professional to be professional at HR.
Easy-to-use UX/UI
In order to enable employees to fully get the most out of the system, Trisilco IT searched for a solution that was easy and intuitive to use and understand.
Easy-to-use UX/UI
In order to enable employees to fully get the most out of the system, Trisilco IT searched for a solution that was easy and intuitive to use and understand.