Press Release

Digi releases HR super app, altHR to equip Malaysian companies for the new normal

June 16, 2020
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●     Digital solution that is customisable, easy-to-use and affordable, and has been used by Digi for the last three years

●     Beyond streamlining HR processes for greater efficiency, altHR aims to help companies engage employees better in a post-pandemic world

Subang Jaya, 23 June 2020 – Digi Telecommunications Sdn Bhd (Digi) today announced altHR, to help Malaysian companies digitalise HR processes and drive better employee empowerment and engagement.

altHR is a digital workforce management solution.Built with features fit for the new normal such as digital sales Kits, contactless time tracking, paperless leave and expense management, it aims to address the problem of digitalisation of company processes that is prevalent in small and medium enterprises (SMEs). The launch of altHR is also in line with Digi’s aim to help more Malaysian companies go digital and to cope better with the unforeseen challenges of the Covid-19 pandemic. 

With altHR’s workforce management tools, employees are able to easily apply for leave, make and approve claims, submit travel requests, access important documents such as payslips and handbooks, get updates on company’s latest news and announcements and so on. Beyond that, with an emphasis on better, digital employee experiences, companies are also able to use altHR to digitally onboard new hires, manage internal HR enquiries and provide employees a platform to engage essential services such as paying utility bills and purchasing vouchers. All of this can be done easily on the phone and without any IT investments.

With these HR processes digitised on a dashboard, employers can track workflows efficiently and analyse data quickly and with ease. By eliminating tedious paperwork using altHR, companies can now channel resources to focus on driving profitability and growth for their business.

Digi’s Chief Digital Officer, Praveen Rajan says,“Digitalisation is an essential part of running a business, especially in times like these, when many SMEs have been forced to accelerate their digital adoption for recovery and growth. We’ve been fortunate to be able to use altHR ourselves at Digi for almost three years. Through countless iterations and improvements, we feel it is now the right time to share our experience withMalaysian SMEs to help their businesses to recover and grow as quickly as possible.

To further highlight the value that altHR brings, Praveen elaborates that altHR was in fact conceptualised from a need within Digi themselves.

“As part of our own digital transformation, we needed a solution to enhance our employee experience and improve our HR operations, but after an endless search for the ‘perfect’ HR solution, we decided to build our own, and it has totally transformed the way we manage ourHR processes. It turned out to be so effective that we continued improving it with the aim of creating more than just a digital HR solution, but an app that also empowers all other aspects of a business.”  

Digital tools to ease workload

Findings from a recent survey among Malaysian SMEs commissioned by Digi show that 8 out of 10 HR personnel agree that digital tools can help ease workload as compared to traditional time-consuming and labour-intensive manual data-entry and tracking. However, the survey also points out that most Malaysian SMEs are still not fully ready to optimise theirHR operations through digitalisation.

This shows that while most SMEs are receptive to digital solutions, many cite barriers relating to high cost, complex systems, lack of understanding and skilled manpower to embark on a digital transformation journey. altHR aims to address these challenges and help SMEs kickstart their digitalisation. 

More than just a HR solution

While altHR serves as a solution to ease the burden of HR teams across all companies, Digi also hopes to enable better employee experiences, engagement and happiness, beyond a HR mindset.

Instead of predicting and solving administrative issues, through altHR, SMEs can now outsource and automate their existing processes and spend more productive hours addressing pressing employee needs.Moving away from paper-based leave applications, receipt-laden expense claims or even punch card attendance tracking will allow SMEs more time and resources to focus on driving business growth, especially during these times of crisis.

The altHR Super App roadmap includes incorporating crucial, revenue-generating components of businesses, such as business development, retail management and more for modern business owners to manage cost, supercharge efficiency as well as retain and attract the next generation workforce. 

Recovery in the new normal

As businesses begin to rebuild operations and recover revenue post the Movement Control Order (MCO), altHR presents a golden opportunity for employers to review legacy and restrictive HR processes when employees had to work remotely.

altHR is also introducing “new normal” features such as services, sales kit and time tracking to help SMEs adjust to safe ways of workforce management while providing perks and convenience as a service to all employees.

Available for all Malaysian SMEs for free until 31 December 2020

Starting today, Malaysian SMEs can sign up for altHR by registering at

To enable more SMEs to benefit from digitalising their businesses, Digi will be offering altHR for free to all companies for their first 50 employees, until 31 December 2020.

Eligible for SME Business Digitalisation Grant

Designed to encourage SMEs to adopt digitalisation in their daily operations, the SME Digitalisation Grant was announced during Budget 2020, with the government committing a 50% matching grant of up to RM5,000 per company for the subscription of digital tools and solutions.

With Digi identified as a Technology Solutions Provider (TSP) under the grant programme, subscribing to altHR also entitles companies to apply for the grant.

To learn more about altHR, visit