What COVID-19 Taught Us About The Importance of HR Digitalisation

Blog
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December 7, 2021
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By
Nicholas K

Whether you’re an employer or an employee, a corporate HR professional or an entrepreneur, 2021 has been a uniquely challenging year for all of us here in Malaysia. But as we now move towards the endemic stage of COVID-19, things are arguably returning to a state of normalcy for many of us. Employees throughout the nation are now returning to the physical workspace — and for some, it may be the very first time they are actually meeting their colleagues in person.

However, there is a caveat to all of this: Omicron. Declared as a variant of concern by the World Health Organisation (WHO), the first case of the variant has already been detected in Malaysia — which further emphasises the need for stringent adherence to SOPs and guidelines set by the Ministry of Health and other relevant authorities in Malaysia. 

As such, it’s important for your business to stay agile, with 2021 having highlighted the critical need for digitalisation for businesses in Malaysia, and beyond. The COVID-19 pandemic has accelerated digitalisation around the world, while serving as a major example for the importance of HR digitalisation. 

Here are some key lessons to help your business stay agile and successful — whatever happens next. 

1. The true meaning of Flexibility

Back in 2019, the idea of flexibility was one that had its roots in terms of working arrangements and employee hours. However, the pandemic has shown that flexibility isn’t as simple as allowing your team to work from home, or remotely. 

Instead, the concept of flexibility should be regarded as a working culture, one that allows employees to manage personal and professional lives — often resulting in increased productivity for individuals and organisations alike. This rethinking of the work culture has also resulted in a renewed focus on employee wellness and mental health, which should be now seen as a priority for all businesses in Malaysia, and beyond. 

2. Equipping your business with the right digital tools

The pandemic also saw largely unprecedented lockdowns being implemented, which meant that workers were abruptly subject to transitions to work-from-home arrangements. This certainly affected operations for many businesses, with simple daily tasks like attendance tracking and even meetings disrupted by a lack of the right digital tools, as well as a general unfamiliarity with the digital workplace. 

The organisations that managed to come through the pandemic successfully were generally better prepared for this transition. This includes Digi-X, the venture builder arm of Digi Telecommunications, who implemented a wide variety of digital systems and processes in order to future-proof the workplace — foresight which came in handy. 

As such, organisations in Malaysia are advised to continue to digitalise with the right systems and tools, including the following: 

  • VoIP Business Phone Systems
  • Automation Platforms 
  • altHR: Communication & HR Management 
  • Project Management Tools

You can read more about these tools in our breakdown here.

3.  Don’t skimp on (cyber)security

Most employers are already familiar with the requirement of investing in security for your workplace, but with many/most of us working from home throughout 2021, the importance of cybersecurity should be at the forefront of your thinking. This is because employees working remotely, or from home, are at a greater risk of cyberattacks, as revealed in a recent study conducted by Deloitte

To protect your employees, as well as your organisation’s sensitive data from malicious parties, it’s important to only rely on secure, reliable digital tools (as seen above). For example, Digi’s super app, altHR, hosts its database on a top-ranked cloud infrastructure — one that is trusted by financial institutions and Fortune 500 companies around the world. 

Plus, the platform’s Payroll beta module is certified to be LHDN-compliant, which means that you can securely and accurately handle remuneration for your entire team on a single, trusted platform. Find out more about that here.

4. Keeping your employees engaged and motivated — remotely

We know, we know — many workforces are already now operating at full force in the physical office. However, a key takeaway from the pandemic is the need to remain agile, and ever-ready for potential disruptions and abrupt changes in the business landscape for 2022. As such, it’s important to understand the role that the Digital Workplace plays in keeping your employees engaged and motivated, no matter where they are. 

Whether you’re running a fully-present workforce, a remote model, or a hybrid working arrangement, it’s important that you continue to adopt a digital-first mindset when it comes to all aspects of your business.This involves the use of digital tools (again), but it’s also about a mindset shift — for example, regular socialising activities to emulate water-cooler chats, and even digital onboarding (which is available with altHR) to help newbies feel welcome and up to date with their new surroundings and teammates. 

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Stay agile and future-proof with Digi’s super app, altHR

It’s absolutely crucial to ensure that the 2022 transition — from the office, to the office, or to a hybrid model — is made as seamless as possible. And to hold it all together while enabling your business to survive (and thrive) in 2022, you’ll find no better than Digi’s super app, altHR. 

From an Onboarding module to effectively bring new hires up to date in your organisation, to a Spaces module to help your employees stay compliant with social distancing rules, the platform supports the end-to-end of HR digitalisation. You’ll even have access to an LHDN-approved payroll system, while features like the Documents module are no longer luxuries, but must-haves in the digital workplace of 2022.

Keeping track of everything can be challenging, particularly for employers and HR professionals in the SME sector — but it doesn’t have to be. The world is going increasingly digital these days, and this trend is set to continue in the years to come. HR professionals are often faced with daunting, often tedious tasks on a daily basis — tasks that have become even more difficult to handle in light of the ongoing COVID-19 situation. 

But help is available, if you know where to look. Let us streamline your HR processes by managing and automating day-to-day tasks, so you won’t have to worry about things like paperwork, privacy concerns, time-tracking, or onboarding challenges. Instead, focus on the crucial pillars of your business, and the happiness of your employees. 

Sign up for altHR, the all-in-one digital solution that covers everything from payroll and onboarding, to staff management and providing employees with information kits. You’ve done it the old way long enough.

Sign up for altHR

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Your submission has been received! One of our Customer Success Officer will be in touch with you shortly.
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Download our FREE 2022 Workplace Guide

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If you are interested to learn more about altHR, find out more here.

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