Guide
10 min

The Guide to Improving Employee Productivity & Engagement in Malaysia

By
Idris A.
Published On
July 14, 2021
The global pandemic has led to a "new normal" for most, if not all of the workforce in Malaysia. This has necessitated the acceleration of digitalisation efforts for companies across the nation — and the need for employee productivity & engagement within your companies remains as important as ever. For many HR professionals and employers, you might be plotting through uncharted waters for the very first time, so we've created this handy, all-in-one guide to improving employee productivity & engagement for your company.

Summary

How to Find a Successful New Normal for the Workplace

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How to Find a Successful New Normal for the Workplace

The way of work for many companies has undergone a drastic transformation over the past year or so, with redefined requirements for workers — at every level — to do their jobs safely and efficiently. Arguably, the biggest change here has been to working arrangements, which have now gone virtual in light of the COVID-19 pandemic.

Creative Google Meet/Zoom/Teams backgrounds and vIdeo calls have become part of many employees' daily routines, and the vast majority of work is now done from the comfort of living rooms, kitchens, or even bedrooms. Work-from-home is no longer a last resort — but a way for employers and employees to thrive.

Meanwhile, the new normal also calls for a rethink when it comes to leadership. A renewed focus on agility and a merit-based approach is important to improve efficiency, along with a reliance on expertise over hierarchal seniority. And with remote working setups, employees need to be equipped with the right digital tools to ensure productivity, as well as well-being.

For employers and HR professionals out there, the right resources are there to help you navigate this journey. Out with the "Old Normal", and in with the "New Normal".

How to Find a Successful New Normal for the Workplace

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7 Ways to Embrace Flexible Working Arrangements

One of the key elements of the new normal is workplace flexibility. Besides safety and COVID-19 SOPs, there are many advantages to flexible working arrangements for your employees — with 77 percent of employees calling it a major factor when deciding on a job. For a company to survive and thrive amid the ongoing pandemic, it's important to truly embrace this flexible approach without a fixed working schedule or workspace.

Investment in digital tools like virtual conferencing platforms and workplace collaboration software is essential here, and in general, your employees will have the best chance of success with the proper training, technology, and collaboration tools they need. Other tips to make the most out of flexible working arrangements include designated time blocks, as well as clear expectation setting and regular feedback.

Ultimately, flexible working arrangements centre around trust. Build that within your company, and build a community.

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Top 5 Remote Working Mistakes You Unintentionally Make

Employers are human, too — you'll probably make mistakes. But if you already know what the most common mistakes are when it comes to remote working setups, you might have a better chance at avoiding them in the future.

These include a lack of rapport between managers and employees, inefficiently lengthy meetings, blurred lines between work and rest times, and the overall reduced social interaction between colleagues and employees. With the right tools, your employees are primed for success — but avoid these common errors first.

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3 Reasons Why A Gifting Strategy Will Boost Your Employee Engagement

One of the most valuable things you can do, as a HR professional in Malaysia, is to boost employee engagement. And one of the best ways to achieve this is a gifting strategy.

The impact of gifts, after all, goes beyond simple monetary value. According to the Incentive Research Foundation, a significant percentage of employees feel that a gift card is more thoughtful than cash; peer recognition offers a lot in way of recognition, too. Peer-to-peer recognition programmes are hugely effective, which is why the eGift platform on altHR is such a powerful tool.

Ultimately, it's important to celebrate your team and its accomplishments — it's one of the most valuable things you can do to ensure that your employees stay engaged.

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10 Outdated Workplace Practices to Get Rid Off

At the end of the day, you want your workplace to be a welcoming and enjoyable place for your employees — creating a great workplace culture is crucial. However, established businesses often have already-implemented workplace practices that were once commonplace. While these may have been useful in the past, a number of such practices are now considered to be outdated, and can run counter to building a great workplace culture.

These include an overly rigid approach to dress codes, working arrangements, and even work schedules. Too much focus on hierarchy and ranking of employees, as well as the implementation of policies and the like without any consideration or feedback, can result in poor employee engagement, as well. The gist of it: modernise your workplace and create a great work culture.

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Employee Sentiment Analysis: Do You Know How Your Employees Feel About Work?

So — are your employees happy at work? It's a simple question, but one that usually draws some complex answers. But a streamlined method to figure out how employees feel bout their work environment is Employment Sentiment Analysis. This involves the collection of large volumes of opinions and feedback, with the aim of capturing, quantifying, and measuring brand perceptions.

Many companies rely on AI and machine learning-based software to collect sentiment analysis, which uses natural language processing (NLP) tools to review answers from employees. Of course, technology isn't a complete replacement for face-to-face analysis — or at least, not yet. Regardless, it's important to understand that the benefits of this approach outweigh the negatives, helping to reduce burnout, improve engagement, and consequently, improve customer satisfaction.

Employee Sentiment Analysis: Do You Know How Your Employees Feel About Work?

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10 Common Misconceptions You Probably Have of Working From Home

Work-from-home arrangements don't look like they're going away anytime soon, and there are many benefits to the flexibility now offered to many employees in light of the pandemic. However, there are a still a number of misconceptions commonly associated with working from home. These include misguided notions that remote work decreases productivity, compromises data privacy, and that remote workers are on-call around the clock.

It's important, in any case, to keep any open mind when it comes to managing employees who are working from home, or remotely. If implemented correctly, flexible working arrangements can help to reduce costs, increase productivity, and even protect public health (due to the global pandemic). Find out more below.

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How to Convert Stress Into Positive Performance at Work

Stress, undeniably, is an inevitable part of work. Mild work-related stress can actually be helpful in keeping employees motivated and focused — but too much stress, and you start to see adverse effects. This can be due to overly high demands, highly stressful environments, or even a lack of control over work processes or schedules by employees.

There are, however, a couple of methods that can be utilised to convert unwanted stress into better performance at work for your employees. This is particularly important, as too much stress over an extended period of time can lead to burnout, and can even affect the physical health of your employees. Find out more below.

How to Convert Stress Into Positive Performance at Work

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5 Reasons Why An Employee's Performance Can Be Affected In The New Normal

Even as companies implement flexible work-from-home arrangements, there are obstacles that can affect an employee's performance. The "new normal" comes with a bunch of challenges and distractions, and some employees may have trouble adjusting. There are a number of factors that can cause this, including a lack of employer trust, as well as a lack of communication between employees and employers.

It's also important to consider the benefits of automation, and also how employees can benefit from reskilling and upskilling exercises. Managers need to take the lead here, and your entire organisation as whole needs to come together to thrive within a remote working setup.

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